Adtec-digital TBGS w/adManage Manuel d'utilisateur

Inside: - Introduction - Getting Started - Using adManage - Using autoDialerTraffic & Media Management ApplicationOperations ManualadManageTMcre a

Chapt er 2 - G et ti ng S ta rt ed8Headend SetupTo add a headend, browse the navigation menu to Configuration > Headend > Add a Headend. (

9Chapt er 2 - G et ti ng S ta rt edChannel SetupTo add a channel, browse the navigation menu to Configuration > Channel > Add a Channel. (

Chapt er 2 - G et ti ng S ta rt ed10System ConfigurationTo modify the default system configuration of adManange, you will need to be an Administr

11Chapter 2 - Ge tt in g St ar te dOver-write Local: This feature handles any scheduling conflicts that may occur when merging local and Intercon

Chapt er 2 - G et ti ng S ta rt ed12FCMPFCMP The configuration of FCMP is used when a FCMP server exists as a part of the TBGS system. FCMP

13Chapter 2 - Ge tt in g St ar te d

Chapt er 3 - U si ng a dM an ag e14Chapter 3 - Using adManageTBGS Server and adManage Services Alarm Service:The Alarm Service notifies the adManag

15Chapter 3 - Us in g ad Ma na geand Merger Services. Interconnect Schedules: Interconnect Schedules are CCMS compatible .SCH files provided by an Int

Chapt er 3 - U si ng a dM an ag e16Drive Status:Drive Status is located at Content Management > Drive Status (Fig 3.2)Figure 3.2The Drive Statu

17Chapter 3 - Us in g ad Ma na geEvergreen:Evergreen is located at Content Management > Evergreen (Fig 3.4)Figure 3.4adMange enables you to specif

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Chapt er 3 - U si ng a dM an ag e18Alarm ManagementAlarm Status: To view the current alarms, browse to Alarm Management > Alarm Status (Fig.

19Chapter 3 - Us in g ad Ma na geCheck-In Description: Channel checked-in - Status OnlySuggested use: This status alarm is used to notify that a Duet

Chapt er 3 - U si ng a dM an ag e20Server Missing Content (*Highly Recommended Alarm*) Description: TBGS is missing content - Scheduled ads have

21Chapter 3 - Us in g ad Ma na geAlarm Rules:To create alarm rules that can later be paired with users, you will need browse to Alarm Management >

Chapt er 3 - U si ng a dM an ag e22User Rule Assignment:To assign alarm rules to system users, you will need browse to Alarm Management > User

23Chapter 3 - Us in g ad Ma na gerecheck to see if failure still exists. Marked in hours. The recommended setting is ‘1’. No NetSet Check Time: Th

Chapt er 4 - U si ng a ut oD ia le r24Chapter 4 - Using autoDialerautoDialer provides redundancy for adManage schedule distribution, verification a

25Chapter 4 - Us in g au to Di al erTBGSIf you installed autoDialer on the TBGS, you will need to check the box at the top of the initial screen “Ins

Chapt er 4 - U si ng a ut oD ia le r26Automated Functions: There are several processes that are set up to function automatically without user ini

27Chapter 4 - Us in g au to Di al erManual Functions: Get Verification: This function will retrieve the verification file from a channel, headend, or al

© 2004-2006 Adtec Digital All rights reserved.This document may not, in whole or in part, be copied, photocopied, reproduced and translated, or reduce

Appendix28AppendixA - Contacting Customer Support...pg.29B - adVantage - The Adtec Ad Inser

29AppendixA - Contacting Customer SupportTechnical Support and Customer Service includes troubleshooting product/system functional operations c

Appendix30Standard-Priority Support PlanCustomers can improve upon our normal call processing times and can expedite inquiry support responses through

31Appendix

Appendix32B - Ad Insertion Enterprise Solution1 - adManage/TBGS At the core of the adVantage solution is the TBGS traffic and billing gateway ser

33Appendix

B1 - Traffic & Billing Central

B2 - Connected Headend

B3 - Satellite Serviced Headend

B4 - Disconnected Headend

Table of ContentsChapter 1 - Introduction ... 4Overview ...

Appendix38C - CCMS Schedule FormatA schedule file exists for each channel of insertion. The file name will always be eight characters in length pl

39AppendixD - Verification Status CodesStatus Code Definition Possible Cause0001 Aired Successfully0002 Generic Failed to Air The scheduled event

Appendix40E - Upgrading adManageNotice: The instructions to upgrade adManage are intended for technical personnel only.adManage is made up of se

41AppendixadManage DatabaseBefore you install a new database, make sure to back up your current database. Steps to backup and/or restore your database

Appendix42F - adVantage System Troubleshooting The Advantage System is heavily dependent on network communications between the central office whe

43AppendixIf you can’t connect over modem, have your tech check the network cabling and configuration and ability to communicate to other units at the

Appendix44G - FAQWhy is my eyeMonitor black for a single network? Verifications are automatically sent back to the TBGS server 2 minutes after ea

45AppendixWhen are schedule, verification and other log files deleted from the Duets?The CCMS files for verifications (.VER), verification backup (.VBK), a

Appendix46When do I need a Firmware/Software Upgrade?As a general rule, if it isn’t broke don’t fix it. However if you have a problem with your system

47AppendixH - Standard Operating Procedures Daily (Before T&B Verification) 1. Use eyeMonitor’s Verification Report to to confirm that all ve

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Chapt er 1 - In tr od uc ti on4Chapter 1 - IntroductionOverviewThe Traffic & Billing Gateway Server and adManage Control application is at

5Chapt er 1 - In tr od uc ti onAvailability adManage is available as part of the Traffic Billing and Gateway Server (TBGS).Model DescriptionTBG

Chapt er 2 - G et ti ng S ta rt ed6Chapter 2 - Getting StartedLogging Into adManageOnce your Traffic and Billing Gateway Server is properly inst

7Chapt er 2 - G et ti ng S ta rt edEmail Host: The SMTP outgoing email host that should be used by adManage to send emails to this user. Note t